What Grand Haven Automotive Service Consumers Should Know
Posted in Service Standards on February 16, 2020
There are some things drivers should know about Grand Haven car service and repair. First and foremost, Tuffy Grand Haven cares about you and your family's safety. And we really appreciate your business. Tuffy Grand Haven in Grand Haven wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.
Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix vehicles. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The pros who work for Tuffy Grand Haven need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.
The threshold for getting started as a technician gets higher all the time in Michigan , and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. Average consumers in Grand Haven may not realize the business and environmental regulations Tuffy Grand Haven must comply with. Of course that costs money, too. Like any Michigan business, overhead is a big factor.
When you go into your favorite Grand Haven area restaurant, you don't value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you'll come back and tell your friends.
It's the same for Tuffy Grand Haven. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, customers are happy to see them succeed as a Michigan automotive business.
Contact Tuffy Grand Haven to learn more about our extensive auto service training.
You can find us at:
Tuffy Grand Haven
435 N. Beacon Blvd.
Grand Haven , Michigan 49417
At Tuffy Grand Haven, we love to see our Grand Haven customers whenever they come in, but we would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. We want to work together with you to avoid breakdowns. Tell your friends and family to come in for their scheduled maintenance too. That lowers our marketing costs and helps keep labor rates down. That's good for everyone in Grand Haven .